Customer Support



    16. Privacy Policy


    GEAR POINT values ​​transparency and handles your personal and company data with care. We do everything we can to guarantee the reliability, security and integrity of the data we collect. GEAR POINT believes that security is and will remain of an above average level. Our dedicated team of IT experts guarantees this.


    We protect your privacy in the following ways:

    • Your personal information will not be sold or passed on to third parties.
    • Your data is securely stored in a non-publicly accessible database.
    • Your transaction data is sent encrypted over the internet so that eavesdroppers do not have a chance.
    • We only use your e-mail address once to complete your order. We will only send you offers, newsletters and other circulars after your explicit consent.

    If you no longer wish to receive messages from GEAR POINT, you can unsubscribe at any time by sending an email to our customer service. We will then no longer send you mailings.


    When you place an order with GEAR POINT, we may request the following information from you:

    • Your name and address. We use this information to correctly handle the delivery of your product.
    • Your e-mail address and telephone number, so that we can keep you informed about your order.
    • Payment information, such as your credit card or bank account number. We use this to complete your order. The data is sent encrypted and not stored.


    Use of Gear Point's services | GFP B.V.
    When you sign up for one of our services, we ask you to provide personal data. These data are used to perform the service. The data is stored on Gear Point's own secure servers GFP B.V. or that of a third party. We will not combine this information with other personal information that we have.


    When you send e-mail or other messages to us, we may save those messages. Sometimes we ask you for your personal information that is relevant to the situation in question. This makes it possible to process your questions and answer your requests.

    The data is stored on Gear Point | secure servers GFP B.V. or that of a third party. We will not combine this information with other personal information that we have.


    We collect data for research in order to gain a better understanding of our customers, so that we can tailor our services accordingly. This website uses "cookies" (text files placed on your computer) to help the website analyze how users use the site.

    The information generated by the cookie about your use of the website can be transferred to Gear Point's own secure servers GFP B.V. or that of a third party. We use this information to keep track of how you use the website, to compile reports on website activity and to offer other services related to website activity and internet usage.


    We do not collect or use information for purposes other than those described in this privacy policy unless we have obtained your consent in advance.


    Third parties
    The information will not be shared with third parties. In some cases the information can be shared internally. Our employees are obliged to respect the confidentiality of your information.


    WebWinkelKeur Platform (Review system)
    We collect reviews via the WebwinkelKeur platform. If you leave a review via WebwinkelKeur, you are obliged to provide a name and e-mail address. WebwinkelKeur shares this information with us, so that we can link the review to your order. WebwinkelKeur also publishes the name you provide on its own website. In some cases, WebwinkelKeur may contact you to provide an explanation of your review. After completing your order, you will receive an invitation on behalf of Gear Point to leave a review via the WebwinkelKeur platform. For this we share your name, e-mail address, customer ID and order number with WebwinkelKeur. By placing an order you agree to this.

    They only use this information for the purpose of inviting you to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data. WebwinkelKeur reserves the right to engage third parties for the provision of services, for which we have given permission to WebwinkelKeur. All the above-mentioned safeguards with regard to the protection of your personal data also apply to the parts of the services for which WebwinkelKeur engages third parties.


    This privacy statement is tailored to the use of and the possibilities on this site. Any adjustments and / or changes to this site may lead to changes in this privacy statement. It is therefore advisable to regularly consult this privacy statement. 


    Choices for Personal Information
    We offer all visitors the opportunity to view, change or delete all personal information that is currently provided to us. You are therefore always responsible for the accuracy of the data present in our system.

    As a data subject, you have the following rights:

    in accordance with art. 15 GDPR, you have the right to request information about your personal data processed by us, insofar as this information is described therein;

    in accordance with art. 16 GDPR, you have the right to demand immediate correction of incorrect or incomplete personal data stored by us;

    in accordance with art. 17 GDPR, you have the right to request the deletion of your personal data stored with us, unless further processing:

    • to exercise the right to freedom of expression and information;
    • to comply with a legal obligation;
    • for reasons of public interest, or
    • is required for the assertion, exercise or defense of legal claims;

    in accordance with art. 18 GDPR, the right to request the restriction of the processing of your personal data, insofar as:

    • you deny the accuracy of the data;
    • the processing is unlawful, but you refuse to delete it;
    • we no longer need the data, but you do need it to establish, exercise or defend legal claims, or
    • has objected to the processing in accordance with Art. 21 GDPR;

    in accordance with Art. 20 GDPR, you have the right to receive your personal data that you have provided to us in a structured, current and machine-readable format or to request its transfer to another controller;

    The right to, in accordance with art. 77 GDPR to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our head office.


    Adjust / unsubscribe newsletter service
    If you register for our newsletter, we will use the information required for this or separately provided by you to regularly send you our (email) newsletter. You can unsubscribe from the newsletter at any time by sending a message to the contact option described below or via a link included in the newsletter. After deregistration, we will delete your e-mail address, unless you have expressly agreed to further use of your data or this use is permitted by law and we inform you about this in this statement.


    Adjust / unsubscribe communication
    If you want to change your data or have yourself removed from our files, please contact us at [email protected]


    Turn off cookies
    Most browsers are set by default to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features and services, on our and other websites, may not function properly if cookies are disabled in your browser.


    Questions and feedback
    We regularly check whether we comply with this privacy policy. If you have any questions about this privacy policy, please contact us:

    • Gear Point | GFP B.V.
    • Siliciumweg 26, 3812 SX Amersfoort
    • +31 (0) 33 7200 999
    • [email protected]