CONTACT USGEAR POINT is not afraid of difficult questions. Our customer service is ready to support you quickly and adequately during opening hours. Our employees also have extensive practical experience with all the products we sell. You can reach us by e-mail, telephone and post. You can of course also visit our store in Amersfoort.
COMPLAINTS AND DISPUTESGEAR POINT is all about satisfied customers. If you still have a bad experience with our service, please let us know. You can address your complaint to customer service. You will always receive a confirmation of your complaint and the way in which we will handle and try to resolve your complaint within 2 working days.
If your complaint has not been resolved satisfactorily, you can request the Stichting Webshop Keurmerk to mediate in resolving the dispute. If the mediation of the Stichting Webshop Keurmerk does not lead to the desired result, the dispute can be submitted to the independent disputes committee of the Stichting Webshop Keurmerk, which is managed by Teurlings & Ellens Advocaten in Amsterdam. More information about the disputes committee of the Webshop Keurmerk Foundation can be found on the website of the quality mark.
The European Commission offers an online dispute resolution platform for consumers, which can be found at http://ec.europa.eu/consumers/odr/. We do not participate in a dispute resolution procedure.
CONTACT & ADDRESS
G.F.P. Gear for Professionals B.V.
QUESTIONS OR REMARKS?Do you have any questions or remarks? Send an email to [email protected] We respond to e-mail on working days in most cases within 8 working hours. However, it may be that i.v.m. crowds in the store, weekends or outside office hours take longer.